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Topic: About pending withdraw so long

 
user
September 17, 2017, 6:35 am
hello

as title , i have a withdraw about 0.0092 bitcoin . but my wd is pending.
how long it is process? and why my money is pending ?

thank you very much.
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user
2017-09-17 06:42:42
It is pending as the withdrawal needs to be manually confirmed by the admin.

Once they come online and confirm your withdrawal, it will be sent to your wallet. Usually, this takes around a few hours, max.

You don't have to worry if your withdrawal is bonafide.

Thank you.
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user
2017-09-18 08:50:19
Hello,

If your withdrawal is pending for more than 8 hours, send us a ticket please but we are processing hundreds of withdrawals by hand every single day and it doesn't take more than few hours most of the time.

Cheers,
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