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Topic: Account hacked.

 
user
June 27, 2018, 10:54 am
My account was hacked today 27/06/2018 and a withdrawal is made of 30k dogecoin withdrawal whihc i never authorised.

I have sent support ticket but no reply hence, my resolve to this forum.

The withdrawal is pending now.

I want it cancelled and my dogecoin returned please.

As soon as that is done, i will change my password.

I dont know how they got access to my account.

Please treat as urgent pls.
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user
2018-06-27 13:23:11


hello,

if it's pending status meaning the money is safe now. just be patient, admins will take care of it soon.

Please enable your 2FA for account security. go to Bitsler main site, on left side menu ACCOUNT > SECURITY ACCOUNT > TWO FACTOR
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user
2018-06-27 16:21:44
Also in the future avoid scripts and make a complex password which is case sensitive and not only alphanumeric.

If you haven't confirmed your e-mail -- that may also be of some usage as when your account is accessed from another browser OR ip (sometimes at random it will have you confirm).

This will ensure it wasn't someone who obtained your password and logged in from another location.
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