Frequently Asked Questions
Q: What's different about Ripple?
A: Short Answer (Everything! It's incredibly fast. More info: -> What is Ripple?)
Q: What is this Destination TAG?
A: The DESTINATION TAG is a NECESSARY ID number.
IT IS VERY IMPORTANT YOU INPUT THIS CORRECTLY!
SUPPORT CANNOT CORRECT THIS!
Q: I'm trying to deposit XRP from _______ and there is no deposit number/tag/id what do I do?
A: Download a Ripple wallet, transfer your Ripple to the wallet and then make the deposit.
(Here's a handy guide for 64-bit Windows/OSX/Linux users to get started quick and fast!Using Ripple on Exodus: Eden!)
Q: What if I forget the Destination TAG?
A: The amount sent will not be credited to your balance, it is lost.
Q: Can the Ripple team refund my Ripple?
A: Unfortunately not, please pay careful attention to this. It is repeatedly re-emphasized how important this DESTINATION TAG is.
Q: Why do I have 20 Ripple in my wallet, but I can't deposit it?
A: This is a security feature by Ripple known as a(n) reserve -> More information XRP Reserve